Deposits: Stays of 3 nights or less require 100% pre-payment. Stays of more than 3 nights require a 50% deposit. Pre-payments/deposits are typically put through the same day you make your reservation. The balance is due upon arrival.
Cancellations: Deposits will be refunded if the cancellation is received at least 15 days before scheduled arrival. On shorter notice deposits will be refunded if cancelled space is resold without loss to the Union Street Inn. All cancellations are subject to a fee equal to 10% of the entire reservation’s room charge. Please see Travel Insurance Below
Storm Policy: If the ferries operate, we expect guests to arrive as expected whether or not they planned to arrive by ferry or plane. Arrival is based on the standard of the ferries operating or not, per the decision of the ferry captain, his Coast Guard license, and the safety of its passengers. If all ferries have been cancelled on a given day, then a credit towards a future stay or refund will be issued for that night’s lodging. Travel delays, missed connections from airports, or any other travel issues will not merit credits or refunds. These potential unforeseen problems are best addressed with travel insurance which we recommend. Please see Travel Insurance Below
Rates: Our Nantucket lodging rates are based on single or double occupancy and may change without notice. Taxes (11.7%) are not included. Seasonal demand may affect minimum length of stay requirements. Gardens
Children: The inn is not appropriate for children under 10.
Pets: We do not allow pets with the exception of service animals (Guests are responsible for any damage to the inn caused by their service animal). There are boarding facilities on island. Please inquire for recommendations.
Non-Smoking: Smoking is permitted on the outdoor patio only.
Check In: Anytime after 3 PM
Check Out: Before 11 AM
Hours: Open 24 Hours
Travel Insurance: WE HIGHLY RECOMMEND TRAVEL INSURANCE. We realize that cancellations are sometimes beyond your control. For this reason we recommend purchasing travel insurance for peace of mind. The Union Street Inn will be happy to supply your travel insurance company with information regarding our cancellation policy and your reservation. The Wall Street Journal recommends the following: InsureMyTrip, QuoteWright, TravelInsurance.com